Our jewellery is crafted using both silver and gold bases, finished with 18K gold plating & PVD plating. This combination ensures each piece has a luxurious shine, lasting quality, and the signature elegance of Jamila.

Yes. We use high-quality metals that are gentle on the skin. Our gold vermeil pieces are suitable for sensitive skin, ensuring you can wear them comfortably every day.

Preserve the beauty of your jewellery by keeping it away from water, perfume, and harsh chemicals. Avoid exposing it to direct sunlight or storing it with other metals. Always store in its Jamila pouch or box and lightly clean with a soft cloth.

All stones and embellishments are carefully selected for beauty and quality. While some are natural or semi-precious, all are chosen to complement our designs perfectly.

Domestic (Australia): Typically 3–7 business days.
International: Typically 7–21 business days, depending on location and customs processing.

Yes, we ship worldwide from Adelaide, Australia. Shipping costs are calculated at checkout based on your location.

Orders can only be changed or cancelled before they are processed. Please contact us immediately at nancy@jamilajewellery.com or submit a request via our Contact page.

At Jamila, your happiness matters. If your item and packaging is unworn and in its original condition, you may return or exchange it within 14 days of delivery. Custom or engraved pieces are final, as they are uniquely made for you. Please see our Returns Policy for more details

Yes! Every piece is gifted in luxurious packaging, making it perfect for gifting or personal indulgence. For an extra touch when gifting Jamila, a gift bag will be available for purchase during checkout.

You can reach us directly via nancy@jamilajewellery.com or through the Contact page form on our website.